Privacy

Last updated 14 November 2026.

This website

This site has no accounts, no cookies for visitors and no advertising. To count visits we use Cloudflare Web Analytics, run by the same company that hosts the site: it sets no cookies, stores nothing on your device and does not follow you to other sites. It tells us how many times a page was viewed, the site a visitor came from, and the kind of browser and country, as totals. Nothing is loaded from any company other than Cloudflare, which also keeps standard short-lived server logs (such as IP address and page requested) to deliver the pages and stop abuse.

The request form

When you send the form we store what you typed (your name, phone or email, town, and your description) on Cloudflare, in the United States, so we can call you back, quote the job and keep its record. To stop abuse we count requests per sender for two hours using a scrambled code made from the IP address; the address itself is not stored with your request. A short alert that a request arrived, with none of your details in it, is sent to our phone.

When you call, text or email

We keep what you send us, such as your name, number, address of the property, photos and messages, to answer you, quote the job, do the work and keep the business records the law requires. Calls and texts reach us through Google Voice and email through Google Workspace.

We do not sell or share your information with anyone for marketing. We do not send marketing messages.

Photos of the work

We photograph equipment and test results as the record of the job and send them to you. We do not publish photos of your property without asking you first.

Your choices

Ask us to delete what we hold about you and we will, except records we must keep for tax and legal reasons. Email hello@impossiblewifi.com or call (703) 249-9248.

Impossible Wifi is a service of Heron Networks LLC, 8401 Mayland Dr Ste A, Richmond, VA 23294.